Shipping
We serve customers worldwide, spanning over six continents. Most orders are shipped from our main warehouse in San Francisco, CA.
Where We Ship
Every year, we serve customers from all corners of the world, covering over 55 countries throughout North America, South America, Europe, Asia, Australia, and Africa.
Shipping Services
We primarily ship via UPS or the United States Postal Service (USPS).
- UPS Ground
- UPS 3-Day Select
- UPS 2nd Day Air
- UPS Next Day
- UPS Standard (Canada only)
- UPS Expedited
- UPS Express
- USPS International Priority
- USPS International Priority Express
Domestic USA
Canada / International
Depending on circumstances, we may ship via TNT, FedEx and DHL to overseas destinations if these carriers provide rates significantly more competitive than those of UPS.
Shipping Costs
Rates are calculated by the total weight of the shipment, destination, and the shipping service you select. A quote for shipping costs is provided during the checkout process from our online catalog. You can also contact us for a quote.
Quotes for international orders do not include customs duty, taxes or brokerage fees, if any, since those are determined and administered by local authorities in each country.
Shipping Transit Time
We ship from San Francisco, CA.
Transit time depends on the courier and level of service you select. For UPS shipments, it usually takes 1-2 business days to reach the US West Coast, and about 5 business days to reach the East Coast. International Orders take about 3-5 days via UPS or 5-14 days via US Postal Service. We also offer expedited overnight shipping.
Unless otherwise posted, we normally process orders for shipping within 1 business day of receiving your order, holidays and weekends excepted. If you are in a rush, we recommend you place your order via our online catalog first and then contact us. While we can't always do same-day shipping, we will certainly try our best.
